Stairlift Self-Help

If your stairlift isn’t working as it should, don’t worry — the following pages are here to help. We’ve put together clear guidance on common issues and the error or diagnostic codes your stairlift may display. By checking through these pages, you may be able to identify the cause of the problem and even resolve it yourself. Whether it’s a simple fix or something that needs a professional touch, this information is designed to give you a better understanding of your stairlift and what steps to take next.

Please click on your lift below:

Platinum Straight (Horizon)

Platinum Curve

Platinum Ultimate

Access BDD Flow X

Access BDD Flow 2A

Access BDD Homeglide

Handicare Simplicity

Handicare 1000

Handicare 2000

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